Where do people go in ever increasing numbers to buy products and services these days?
That’s right! Online. OK, we all knew that one.
Where do people go to research those products by talking to their friends, getting peer to peer reviews, and reading up on what’s said about a product or service?
Again, the answer is (drumroll please) … Online. You were right!
Where do people spend almost all their facetime speaking directly to others these days?
Wow! Right again! Online. Email’s getting less and less popular as the means for this direct communication to friends. In fact, it’s been shown in 2010 that people now spend 80% of their online time on social networking sites such as Facebook or Twitter. These social networks have systems for sending direct communication (email, instant messages, direct messages) that don’t get spammed so that’s where people usually talk to each other.
Think about that: 80% of time online. That is a huge change in a very short time.