Mobile Friendly Yet?

I’ve been busy making old blogs new again, polishing and spiffing them up and getting them ready for the brave new mobile world. I will address the questions I get most often: Which businesses really need to go mobile friendly in a rush? Local businesses that need walk-ins Local service-industry businesses Any blog, or site with fresh cycling …

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A shiny new MySpace

In case you can still remember your password, myspace has relaunched. New intent aside, the core functions are a lot swankier and polished than facebook, and much classier than their familiar old look. I was pleasantly surprised when I arrived today after a friend pointed out that they’d received an invite. That indicated that the …

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Don’t Row Backward

Rowing in opposite directions.
Rowing in opposite directions.

Hypothetically, let’s say you’re the average business owner working to generate interest online. You’ve been blogging, you have a business website, and you have social media accounts. This is a very common business model online. And it can work really well. But not when you’re rowing backward.

When you set up the social media accounts, your expectations for social media were high! You wanted everyone to friend/follow/fan/like you. So you added links to your social media accounts to all of your sites. Cute sparkly, noticeable links and you encouraged people to follow you.

And maybe that’s where you left it. Or maybe you do a lot of tweeting, posting to Facebook, etc, and you’re engaging people in social relationships. But probably, you are also wondering why this isn’t resulting in more customers.
That’s because you’re routing customers further away from you, not toward you.

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How to Squeeze Value out of Twitter

Twitter is only powerful if you don’t waste a lot of time there. Let me amend that.

Twitter is a great tool for managing existing customer relationships. Spend as much time there as you want if you’re using it to manage an existing field of active Twitter users who are your customers already. As far as cold contact, Twitter is a good (not great) tool for marketing, so long as you don’t spend a lot of time on it.

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Authenticity

If you can fake it, you’ve got it made… Just kidding. In reality, it is the key to a good social media campaign. If you want to be popular in social media, find your MESSAGE, find a campaign that links that message to your product, and put your authentic voice behind it. Of course, first …

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